Quality Policy

Orbitel Telecommunication is committed to delivering the highest standards of quality, safety and responsiveness in the telecommunication engineering and services we provide for our customers.Orbitel Telecom’s quality policy aims to improve the Quality Management System continuously. It is planned to fulfill customer demands and needs very well. In parallel, It is designed to do all the works (RF optimization, operation and maintenance processes) in time, and complete the processes without error to increase customer satisfaction.We are committed to business excellence as encapsulated by the following principles:

Service Standards

We shall deliver products and services that meet or exceed the requirements set by our customers and the relevant regulatory authorities. We shall comply with all the established procedures, quality standards, safety standards and regulations.

Commıtment to quality

We are accountable for the Quality of our work and will perform to the best of our capabilities at all times. We endorse Human Factors principles and incorporate them in our quality approach.


We communicate our Quality Policy with our customers, employees, vendors and partners and solicit their inputs to enable us to meet their expectations. We actively promote this policy across all levels of our employees and encourage them to embrace Quality as their personal reportable errors or incidents to the relevant parties and are committed to an open reporting culture. We encourage sharing of information on quality and shall always cooperate

with quality auditors commitment. We shall report errors or incidents to the relevant parties and are committed to an open reporting culture. We encourage sharing of information on quality and shall always cooperate with quality auditors

Continuous Improvement

We shall consistently strive to improve our quality through learning, sharing, benchmarking, innovation and participation in continuous improvement programmes. Our seal of Quality shall provide the framework for driving our quality programmes to inculcate a quality culture of excellence, innovation and continuous improvement. We shall establish and maintain appropriate controls and conduct periodic reviews of our attainment of set goals.

In line with the quality management system we have established and implemented; To increase our corporate process performance by managing and supervising our managerial, operational and support processes in the best way, to increase the awareness and competencies of all relevant parties about innovations, changes and developments within the framework of the quality management system, to comply with internal and external legislation, relevant national and international standards, and to comply with this It is our quality policy to increase customer satisfaction by realizing our goals in this direction.


In the telecommunication sector in which we operate, to take the necessary measures to minimize the hazards and risks within and outside the head office and project areas, by complying with the legal regulations of the occupational health and safety system that we have established and implemented and the conditions of the affiliated institutions, when there are events related to injuries and health disorders. to examine the incidents, to make continuous improvements that will protect the health and safety of the employees by going over the examined incidents, to carry out trainings that will increase the awareness of occupational health and safety of the employees, to ensure the participation of all levels of the organization and our stakeholders in the improvement of occupational health and safety practices, and in this direction, by ensuring the continuous improvement of the system's performance, ensuring zero work It is our policy to complete the projects in all our fields with the target of accident.

Within the framework of the legal regulations and regulations related to the environmental management system that we have established and implemented in the telecommunication sector in which we operate, to determine the environmental dimensions according to the activities of the establishment, to protect the natural resources and to use them in the most efficient way, to ensure the prevention of pollution by ensuring continuous development, To comply with regulations and other conditions, to make necessary waste management by reducing waste and to separate on-site, to continuously improve environmental risks by managing them effectively, to be aware of the negative effects of climate change and to contribute to the process, to inform employees in a way that will increase their awareness of environmental management system practices, to effectively manage environmental risks. It is our policy to continuously improve it by managing it in a way and to ensure that the environmental management performance is continuously improved on the basis of the head office and projects by conducting trainings where Orbitel has been operational as headquarter office in Parlak Plaza and project sites.

Information policy


Ensuring information security is of critical importance for our company, and as ORBITEL, we are committed to protecting all information assets we have for this purpose, to ensure information security conditions within the framework of international standards, laws and regulations, and to continuously improve, develop and review information security by managing existing and potential risks.


As Orbitel Telekom, we present the disclosure text, which we have prepared in accordance with Article 10 of the Law on the Protection of Personal Data No. 6698 (Law), and which contains information about the company's personal data processing activities, to the public and relevant persons;


Your personal data may be processed by Orbitel Telekom in the capacity of data controller within the scope described below. What should be understood from the concept of data controller; It is the natural or legal person who determines the purposes and means of processing personal data and is responsible for the establishment and management of the data recording system. You can use the following channels to contact the data controller via : phone +902165726365 or email : orbitel@orbitel.com.tr


Personal data is processed by us for the following purposes:

a- To carry out human resources processes

b- Ensuring corporate communication

c- Ensuring company security

d- To be able to perform statistical studies

e- To be able to perform work and transactions as a result of signed contracts and protocols

f- Ensuring the fulfillment of legal obligations as required or mandated by legal regulations

g- Liaising with real / legal persons who have a business relationship with the company

h- To make legal reports

i- To fulfill the burden of proof as evidence in legal disputes that may arise in the future

j- Execution/follow-up of company legal affairs